Operations Coordinator BeNeLux

Nikon is a globally recognized opto‑electronic and precision company with over 100 years of innovation, delivering customer‑focused technologies that are environmentally sustainable.

Nikon develops advanced microscopy systems, leads technological developments, and supports groundbreaking research worldwide. Our main customers are universities, hospitals, and research centers.

What are you going to do?

Do you love making things run smoothly while supporting sales teams, coordinating processes, and delivering exceptional customer service? And do you have the interest and ambition to take on some commercial responsibilities as part of your role? If so, you might be the person we’re looking for.

As our Operations Coordinator BeNeLux, you play a central role in supporting our Dutch, Belgian and French Healthcare Sales teams. You ensure that orders, tenders, logistics and service processes for our microscopy systems run seamlessly, keeping stakeholders informed and customers satisfied. With a proactive mindset and a willingness to develop light commercial skills, your work directly contributes to the growth of our products and services across the region.

• Coordinate all sales administration activities for the BeNeLux region and France, including operational support to Service teams

• Manage customer orders from placement to invoicing and act as first‑line contact for order‑related questions

• Maintain accurate ERP (SAP) and CRM (MS Dynamics365) data and communicate lead times and order status

• Identify and escalate issues, offering potential solutions

• Build and follow up commercial offers for consumables in alignment with the sales teams

• Coordinate tender activities, track published tenders, communicate deadlines, prepare standard documentation and manage the submission of official tender responses

• Coordinate service administration, including service contracts, asset data and service cases

• Manage logistics tasks such as stock allocation, shipping arrangements, demo kit returns, customs communication and relations with transport partners

• Support broader NEBV HQ teams with process improvements, SOP updates and insurance claim investigations

Your background?

• MBO‑level education

• At least 3 years of experience in sales administration, order processing or similar roles

• Experience with SAP and MS Dynamics365 is highly valued
  Skilled in improving workflows and processes

• Fluent in Dutch and English; French is a plus

• Excellent communication skills and ability to work across cultures

• Strong attention to detail, highly organized and service‑minded

• Able to manage priorities

• A proactive and commercial mindset with a passion for delivering high‑quality customer experience

• Living in the Netherlands, preferably in or near Amstelveen

You will join a dynamic Operations team at the heart of our healthcare business, where your role is varied, impactful and essential to delivering an outstanding customer experience. You’ll collaborate with colleagues across Europe, build expertise in multiple operational areas and play a key role in supporting our regional growth. If this sounds like the right challenge for you, we’d love to hear from you!